Privacy policy

Emily’s Jam

Privacy & Data Protection Statement

This statement sets out what we do with the data we collect from you.

We take data protection and privacy very seriously here at Emily’s Jam & Pickles.  We will only use the data and information we collect from you for the purpose of processing your orders and, from time to time, send you information about our products and services. 

This statement will be updated and reviewed from time to time so please check this page occasionally to endure you are happy with these changes.  By using our website, you are agreeing to be bound by this statement and policy.

If you have any questions about our data protection policy or processes, please read this statement. 

If you still have questions, comments or complaints, please contact Emily Stanton by email to info@emilysjams.co.uk or in writing to 18 Knotts Ave, Worcester WR4 0HZ.

 

How we collect information from you?

We obtain information from you when you use our website, for example, when you contact us or buy products from us.  We also collect anonymous information about your visit to our website called cookies.

 

What information is being collected?

The information we collect about you might include any of the following: name, address, email address and/or phone numbers.

We do not collect and store debit/credit card or bank account information.

 

Why is it being collected?

We collect information in order to process your purchases, to respond to  enquiries and to provide you with information about our products and services from time to time.

 

Who will it be shared with?

We will not share any information with any third party or anyone else.

 

Cookies

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

 

First-party cookies (cookies set by this website)

These are cookies set by this website. Some are necessary to the functionality of the site, others provide anonymous usage information to us that we analyse to monitor and improve the site. These first-party cookies do not store or collect any personal information or anything that make you personally identifiable to us.

 

Cookies necessary for our website to function properly:

$_COOKIE['has_js'] –This cookie checks for the presence and functionality of JavaScript and is necessary for this website to function properly.  The cookie is deleted when you close your internet browser.

Browser Session Cookie –  This cookie creates a session everything you visit the page and is essential for the running of the site. The cookie is deleted when you close your internet browser.

 

Cookies for measuring website usage:

Google Analytics cookies

These cookies record anonymous information on how many people are using this website and how they move around the site once they've arrived. Google's privacy policy

Cookies:

_utma - This cookie is typically written to the browser upon the first visit to your site from that web browser.   This cookie is used to determine unique visitors to your site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.

_utmb &  _utmc - This cookie is used to establish and continue a user session with your site. Each time a user visits a different page on your site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on your site for longer than 30 minutes.

_utmz - This cookie stores the type of referral used by the visitor to reach your site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within your own site. The cookie is updated with each page view to your site.

_utmv &  _utmd - This cookie is used by Website Optimizer and stores the variation this visitor is assigned to for each experiment, so the visitor has a consistent experience on your site.  See the Website Optimizer Help Center for more information.

 

Duration of cookies:

_utma expires two years after your last visit to this site

_utmb expires 30 minutes after your visit, or after 30 minutes of inactivity

_utmc expires at the end of a session (when you close your browser)

_utmz expires six months after it was last set

_utmv (not set) expires immediately

_utmd (not set) expires immediately

 

Third-party cookies (cookies set by other sites)

Paypal

When you click on an 'Add to Basket' button, details about items you wish to purchase are sent to the PayPal UK Website. Cookies are small text files that are stored on your computer and enable PayPal to keep track of the contents of your shopping basket once you have selected an item. For full details of how PayPal uses cookies please see the PayPal privacy policy on www.paypal.co.uk.

 

What you can do to protect your data and information

There are some things you can do to ensure your information is safe on Emily’s Jam and Pickles. 

  • Please make sure you use a strong password for your online account.Strong passwords should be at least 8 characters long and use a mixed of lower case, upper case, numbers and special characters.
  • Regularly change your password.
  • Regularly log in to your account to update your information.
  • Close your account if you do not want to use our website anymore.
  • Do not share your account details with anyone.

 

How to access and control your data

To see what information we hold, you can log in to your online account.  Once you are logged in, you can check and/or edit your information and check your order history.

Alternatively, please contact us.

 

How long we keep your information?

We will review account activity regularly.  Any accounts that have not been accessed for a period of more than two years will be inactivated and the account holder will be contacted.  Failure on the part of the account holder to respond will result in their account being deleted after a further month.

This is necessary for good housekeeping, to comply with data protection laws and to avoid security vulnerabilities.